Microsoft CRM 3 For Dummies (For Dummies (Computer/Tech))

eBook Information

Microsoft CRM 3 For Dummies (For Dummies (Computer/Tech)) ISBN  0471799459 Release Date  22 May 2006 Category  Customer Relationship Management (CRM/e-CRM) Tags  crm,   dummies,   crm 3.0,   "microsoft crm",   crm 3,   sap crm,   dynamics crm,   crm 4.0,   0471799459,   "crm",   This book @Amazon  View Tools Google Search Web flazx.com

Description Whether you're completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this handy guide will get you going. Discover how to set up CRM 3, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports, and much more. Discover how to Develop and manage customer relationships Implement a sales process Set up security and access rights Generate quotes, orders, and invoices Manage leads and opportunities Create and use product catalogs Other books on Customer Relationship Management (CRM/e-CRM) Microsoft Dynamics CRM 4.0 Unleashed Microsoft CRM 3 For Dummies (For Dummies (Computer/Tech)) Working with Microsoft Dynamics(TM) CRM 3.0 Implementing Sugarcrm: A Step-by-step Guide to Using This Powerful Open Source Application in Your Business Special Edition Using Microsoft CRM Just Enough CRM