Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work

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Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work ISBN  047121549X Release Date  02 September 2002 Category  Miscellaneous Tags  knowledge,   "knowledge management",   conversation,   knowledge management,   management,   network,   building,   rsa,   project management,   know,   black box testing techniques,   "building the knowledge management network",   network management: concepts and tools,   knowledge representation,   owl,   risk management,   This book @Amazon  View Tools Google Search Web flazx.com

Description A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and fully exploit the knowledge exchanged in conversations. Written by two of the foremost experts in online communities, this book covers a set of best practices, tools, and techniques for using conversation and online interaction to provide affordable and effective knowledge-based benefits and solutions. With a unique and invaluable perspective, the authors offer guidance for collecting, capturing, and cataloging knowledge so that it can be used to improve efficiency and reduce costs in areas ranging from internal procedures through customer relations and product development. This book provides step-by-step solutions for developing an effective knowledge network, including how to: Formulate strategies and create action plans Select the right tools for peer-to-peer networks, interactive communities, and events Work with legacy systems Train staff and stimulate participation Improve productivity and measurement criteria The companion Web site contains templates, checklists, a discussion board, and links to software. Other books on Miscellaneous Data Analysis, Machine Learning and Applications: Proceedings of the 31st Annual Conference of the Gesellschaft für Klassifikation e.V., Albert-Ludwigs-Universität ... Data Analysis, and Knowledge Organization) Eating the IT Elephant: Moving from Greenfield Development to Brownfield Usability of Speech Dialog Systems: Listening to the Target Audience (Signals and Communication Technology) Liferay Portal Enterprise Intranets Supervised and Unsupervised Ensemble Methods and their Applications (Studies in Computational Intelligence) Intelligent Decision Making: An AI-Based Approach (Studies in Computational Intelligence) Multimodal User Interfaces: From Signals to Interaction (Signals and Communication Technology) Systematics as Cyberscience: Computers, Change, and Continuity in Science (Inside Technology) Analysis of Biological Networks (Wiley Series in Bioinformatics) Application Design for Wearable Computing Lattice: Multivariate Data Visualization with R (Use R) Design, Automation, and Test in Europe: The Most Influential Papers of 10 Years DATE Granular Computing: At the Junction of Rough Sets and Fuzzy Sets (Studies in Fuzziness and Soft Computing) Ontologies-Based Business Integration Systematic Design for Emergence in Cellular Nonlinear Networks: With Applications in Natural Computing and Signal Processing (Studies in Computational Intelligence)