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The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills



eBook Information



The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills

ISBN  0470126353
Release Date  30 April 2007
Category  Certification
Tags  a+,  
comptia,  
business,  
a+ free download,  
skill,  
kill,  
professional,  
communication skills,  
communications,  
a+ ebooks,  
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Description

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.









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